Medical billing services can be a huge challenge for any medical professional, including ENT physicians and practices. Billing and coding management for otolaryngology professionals can require a lot of time and training, which is why many practices and clinics turn to healthcare consulting companies to provide them with the tools, training and support they need to stay current with all of the changes that are happening within the medical profession.
However, hiring a company to provide you with professional quality consulting services can be a daunting task, to say the least. Who do you hire? Who do you trust? How do you know which services are good and which ones are bad? What services do you need to be included to ensure that all your medical billing services bases are covered? Knowing what to look for – and what to look out for – is an important part of hiring the right service for your practice. The rest of this article will provide you with tips that will help you to make a smart choice.
Why Hire a Pro?
Before you start shopping around for a consultant to help you with billing and coding management at your ENT practice, you should consider why it is important to hire healthcare consulting companies in the first place. Changes within the medical field due to the ICD-10 transition in October 2015 and other issues that have come up following the implementation of the Affordable Health Care Act, have all prompted ENT physicians and practices to seek outside help for medical billing services, training, support and other types of consultations.
Staying on top of trends and regulatory changes at the local, state and federal level, is another advantage of working with healthcare consulting companies. Whether they provide you with outsourced billing and coding management or work with your in-house staff to properly train them and keep them up-to-date with modifications from insurance payers and other important changes, these services can be a huge asset to your practice.
Tip #1 – Make Sure They Understand Your Practice
The first and most important tip is to work with healthcare consulting companies who have experience in your field. Medical billing services that do not understand the essential nuances of otolaryngology might not be able to meet all of the specific needs of ENT physicians and practices. MD Pro Solutions has been providing billing and coding management, outsourced medical billing services, training, credentialing and much more to Ear, Nose and Throat practices for over 45 years. Our many years of experience, knowledge and training in this specialized area makes us a huge asset to the clients we serve.
Tip #2 – Knowledge is Great, But Experience is Greater
It is wonderful to work with consultants that have a lot of education and training behind them – those are essential skills, particularly with all of the important changes happening within the medical field. But beyond having a basic knowledge of billing and coding management, you need to make sure that the healthcare consulting companies you consider hiring have many years of experience behind them working in your specific field. A long term experience working in the industry depends on updating certifications, training and education throughout the years that they are in business, so it only goes to show that business who have been around for a long time will usually be able to serve you best.
Tip #3 – Good Communications Skills
Most of the people you will meet in the medical billing services industry are friendly and easy to get along with, but none of that means anything if their representatives are unable to communicate with you and your staff effectively. Healthcare consulting companies need to provide clients with one-on-one support and be able to accurately assist ENT physicians and practices with all areas of billing and coding management. Having a good connection and positive working relationship with your representative is important; being able to communicate with each other effectively is key.
Tip #4 – Always Available When You Need Them
Dependability is one of those things that many people take for granted. In a 9-5 business world, most of the resources, services and support that you need are available whenever you are in the office. Finding a company that will provide you with the support and assistance you require whenever you need it is important to the success of your otolaryngology practice. Healthcare consulting companies should be available to their clients 24/7, whenever they need them to help manage and understand medical billing services.
Get a FREE Evaluation
If you are interested in finding a service to provide you with support, training or even outsourcing medical billing services, look no further than MD Pro Solutions. We offer a wide range of billing and coding management services to ENT physicians and practices in the United States and are one of the top-rated healthcare consulting companies for the otolaryngology field. Give us a call today at 508-946-1665 to schedule an appointment for a free evaluation and to start making improvements to your account management techniques and procedures right away!