One element of a successful medical office manager is being able to encourage all staff to employ time management strategies to increase the amount of work that can get completed in a day. Changes to the healthcare industry, such as the Affordable Care Act and the recent transition to ICD-10, added a whole new layer of daily tasks for otolaryngology billing and coding. The best way to get with the program is to make sure that you and your entire staff are up-to-date on training and that your current medical billing solutions software is able to handle the workload for your busy practice or clinic. ENT account management requires consistency, knowledge, and ongoing training to be successful. However, once all of the training is complete, and your staff is ready to go, it is also beneficial to boost time management skills for account receivables management.
Set Achievement Goals
In life, people often perform at their best when they have a specific goal in mind. Daily and weekly goals are great, especially for busy offices, but in the grand scheme of things, having longer goals for 30-day, 60-day, and even 90-day periods can also be helpful. Reviewing the progress of your otolaryngology billing and coding department on a weekly basis will help you see where you are and what you need to do to increase the output made by employees in this area. In some offices, a visual chart that marks off how much work has been done and how much more work needs to be completed to reach the goal can be helpful.
ENT account management specialists through companies like MD Pro Solutions can help busy offices get back on track with medical billing solutions support. Unlike other consulting firms, you can keep your current software without having to upgrade. Our team will provide you with training, online support, and guidelines that can help increase productivity.
What is Most Important?
Setting priorities for your office can also be helpful to increase time management skills. If each staff member had a list of things that they needed to do and a checklist that would help them keep track, then they would likely be less distracted by things going on in the office, and more able to get the work done. For some staff, this type of self-accountability can be a real boost in account receivables management.
Use Technology to Your Advantage
There are lots of great programs and opportunities available that can help busy otolaryngology billing and coding departments stay on track. Contact MD Pro Solutions and get started with a comprehensive evaluation of your ENT practice or clinic. We can review your medical billing solutions and make suggestions on how to improve it, or can recommend new high-tech solutions that you can implement if you are ready for a change. Our goal is to make sure that you are taking advantage of all the benefits currently associated with your existing billing service. We can suggest financial tools that you can also use and talk about ways to improve your experience with training and support.
The more streamlined your office is with regard to technology and goal-setting, the more time you will have each day to get the things done that need to be accomplished. You may also find that you have extra time at the end of the day to spend organizing other areas of the business to further improve ENT account management.
Learn How to Delegate
One mistake that ENT office managers and supervisors often make is that they are either afraid or unwilling to delegate tasks to other employees. If you have help available in the office, make sure to take advantage of it. You have skilled staff in your office, including administrative employees, medical assistants, interns, and account receivables management team members available who can help you to boost productivity. Everyone should be doing something to assist with otolaryngology billing and coding. If they are just standing around, you should put them to work.
Contact MD Pro Solutions
If your Ear Nose and Throat (ENT) office or clinic is need of organization and time management training, contact MD Pro Solutions and speak with one of our knowledgeable and experienced consultants. We can assist in training, support, and professional assessments of medical billing solutions and other areas of account receivables management. Give us a call at 508-946-1665 and ask about our consulting services and other opportunities for professional medical practices.