Top Tips for New ENT Practices to Improve Account Management

When you open a brand new practice or clinic, you get a one-time chance to start off fresh without any issues or problems. It is important to make a plan designed to improve account management that will assist you in areas like ENT billing and coding, fast and accurate credentialing, and ensure that your new office is working as efficiently as possible. For most practices, it is the simple day-to-day tasks that can quickly become overwhelming. Working with a healthcare consultant before you even open your practice for business can help you to head off these common issues before they become problems.

A well-planning, well-run system for Otolaryngology management, billing, and coding needs to be in place for your practice to succeed. While patient care is your primary focus, it is important to ensure that payments from insurance companies and government healthcare organizations come in consistently. At MD Pro Solutions, it is our goal to provide our clients with the tools that they need to stay focused on their patients. By eliminating worries regarding ENT billing and coding, we can help to improve account management and ensure that your medical billing system is optimized to provide you with effective results.

Outsource ENT Billing and Coding

Recent changes to medical billing and coding, as well as newly imposed federal regulations, have made it difficult for many practices to take control of account management. While training, education, and support can be helpful to keep your staff up-to-date, many new practices are choosing instead to work with a professional service to outsource ENT billing and coding. This eliminates the need to have all of the computers, software, staff, training, and support required to stay up with everything going on in the healthcare industry. Consider outsourcing as an option to help your new practice get started off on the right foot.

Hire Consulting Services

It is beneficial to work with a healthcare consultant to ensure that your practice is doing everything it can to keep everything running effectively and efficiently. Scheduled account reviews can help to improve account management. Quality consultant services can also perform a complete analysis and update of all medical billing codes to ensure that your staff is coding everything properly. They can also review all of your forms, medical systems, and any billing programs that are currently in-use to make sure that they are working to your benefit. There is always room for improvement. Even if you feel that everything is working as it should, it pays to have a third-party assess your current system and let you know for sure.

Training and Education

If you decide against outsourcing your ENT billing and coding, you may want to invest in training and education for your staff. Testing can be done to ensure that Otolaryngology management, billing, and coding are up to par and training can be provided as needed to improve account management. Training and education are important if you are doing your administrative and billing work in-house. You will also want to train your front desk staff to make sure they are getting all of the patient information that is required to properly bill for medical services. Ongoing support is also available, either online or over the phone, to help your staff if they have any questions or need any assistance.

Auditing and Reviews

Another great way to determine the effectiveness of your ENT practice or clinic is to hire MD Pro Solutions to perform auditing and reviews to improve account management. Regular services like these can be helpful in making changes and improvements overall to your entire practice. One the new changes have been implemented to improve Otolaryngology management, billing, and coding, we will continue to provide you with a system of ongoing audits and reviews to ensure that you stay on track. Annual chart auditing, surgical chart auditing, annual fee schedule review, and an annual analysis of account management are just some of the types of audits and reviews available for our clients.

Contact MD Pro Solutions

If you are interested in working with a team of experienced professionals to help improve account management or start your new practice off on the right foot, make sure to give MD Pro Solutions a call at 508-946-1665. In addition to ENT billing and coding services and support, we also offer fast and accurate credentialing and other services designed to help get your new practice up and running. Call today and see why so many ENT practices and clinics trust MD Pro Solutions to provide them with quality services, training, and support.