When it comes to finding successful medical billing solutions for Ear, Nose & Throat (ENT) specialty practices, it is important to make a choice early on for best results. One option is to go with outsourcing medical billing services to a qualified provider. Another is to hire in-house staff and offer ongoing training to staff through a professional healthcare consultant to ensure accurate and efficient billing services. Both methods are used by Otolaryngology practices and clinics nationwide, so it is important to select the option that best suits your needs and budget.
You also need to know that through the services of a qualified healthcare consultant, you can make beneficial changes to your billing practices at any time. For example, if you launch your new ENT practice with outsourced services while you build up your patient base, you can always hire in-house services later. If you establish a billing department and then want to switch to outsourced billing, it is possible to make that change at a later date. However, if you invest in computers, software, staff, and training up-front, you will want to make sure that you at least get a solid return on your investment before changing to a different solution.
Why Training is Important
When it comes to medical billing solutions, you need to make sure that your team is up-to-date on all of the latest coding and software requirements. Knowledge of the new ICD-10 codes and modifiers for Otolaryngology should be a priority to ensure accurate and reimbursable billing. If the coding is not accurate, there could be delays, rejections, and penalties, which could severely damage the business end of your practice. It is important to ensure that a steady cash flow from third-party payers and other providers, including Medicare and Medicaid, are coming in each month. If you aren’t getting paid for your services, you won’t stay in business very long.
Federal guidelines and insurance industry guidelines change frequently, so it is important to ensure that your in-house staff is current. Focus on things like authorization training and best practices to expedite coding, billing, and payment services. Work with a reputable healthcare consultant if you don’t have the time to monitor training, testing, certification, and auditing of your billing department. Busy office and clinic managers may rely on outsourced oversight services, training support, and online help services to keep their billing department working as it should.
Start With a Review
Before you make any significant changes in the way that you do things, you should bring in a consultant to perform a comprehensive review of your medical billing solutions, including the coding and billing services provided by in-house or outsourced staff. A professional can quickly spot out the areas that need help, such as patient communications, authorization training, and collection of co-pays and deductibles up-front before services are rendered. A lot of money is lost in practices today due to the inability of front desk staff to properly authorize coverage with providers and collect fees that are due. With more patients paying out of pocket due to changes in the Affordable Care Act (ACA), doctor’s offices need to be more aggressive in collecting those fees if they want to get paid.
MD Pro Solutions specializes in providing medical billing solutions, training, and support for Ear, Nose, and Throat (ENT) practices nationwide. We work extensively with Otolaryngology clinics and practices to offer authorization training, training for billing and coding, assistance with medical billing solutions and software, as well as healthcare consultant support services. In addition, we can assist with outsourcing medical billing services, either as a semi-permanent solution or temporarily while training and testing are provided to make marked improvements to your in-house billing department. Don’t wait for a problem to occur or a notice from a provider to arrive, make sure your billing team is up to the task and is adhering to all of the latest regulations required by the federal government and various healthcare agencies.
Contact MD Pro Solutions
If you would like to learn more about our healthcare consultant services for medical billing solutions, authorization training, and outsourcing medical billing services, give us a call at 508-946-1665. Our team can answer any questions that you might have about our services, as well as offer detailed information about all of our programs for Otolaryngology clinics and practices. Call today and see why so many office managers and physicians trust MD Pro Solutions to provide them with all of the medical billing and coding services they need.