ENT practices that are looking for new ways to improve in-house billing and coding can rely on professional education and training from MD Pro Solutions. Our team of highly trained and experienced consultants can help you increase your success. We provide a variety of programs designed to improve Medicaid and Medicare reimbursement through better insurance verification and online coding help. We also help our clients learn what insurance companies want so they can improve the methods used for submitting claims. Lean on our expertise in Otolaryngology management, billing, and coding to help your staff improve their skills and increase results across the board.
Cross-Training and Ongoing Education
Part of the consulting services that we provide includes education and training. Even a well-organized billing department will require additional training and online coding help, as the healthcare industry changes and evolves. Third-party payers, Medicaid, and Medicare reimbursement can be tricky, especially with all of the changes associated with the Affordable Care Act (ACA) and the transition from ICD-9 to ICD-10.
Cross-training your in-house staff so they will know how to complete tasks associated with every aspect of ENT billing and coding can be very beneficial. If there are four people working in the billing department and one is out with the flu, and another is out on maternity leave, that means you are down by 50 percent. A busy practice can’t survive if only half the work is getting done. This is where cross-training can be so beneficial.
Front Desk Staff
MD Pro Solutions will even work with your front desk staff to ensure that they know what is expected of them by the billing department. The more you can do regarding education and training for front desk staff, the easier it will be for the billing team. Knowing why insurance verification and other patient data gathering is so important can help you get more complete information. The goal is to work together as a team to maximize results, optimize your coding system, and boost your potential for earning.
In addition to making things easier for the billing team, working with your front desk staff can also protect your practice. Every member of the healthcare industry must be extremely careful with patient data. It protects the practice from fraud, billing inaccuracies, and HIPAA requirements for privacy. Authorization training, testing, and screening are available for all members of your staff, as well as education on patient financial policies and tips for collecting co-pays and deductible payments up front.
Additional Training Services
While things like payment collection and insurance verification are important, there are other elements of ENT billing and coding that must also be addressed. We can provide you and your staff with ICD-10 education and training, as well as continued online training and testing. Development of policy manuals is important for your administrative team and office manager to ensure that everyone is on the same page about practice rules and regulations.
Online coding help can also be provided, including CPT with RVU global days and CCI edits. Other online coding support, education and training is offered for ICD-9 and ICD-10 cross-links. We can even develop custom education and training programs for specific areas that your staff is having trouble with at the moment. Our team of consultants, educators, and support staff are here to help you to make important changes that will increase the success of your practice as a whole.
Contact MD Pro Solutions
Our team focuses on providing each client with medical consultation services designed to improving patient care and practice success in the specialized area of Otolaryngology. We offer a broad spectrum of education and training, as well as online coding help and support, in the areas of medical billing services, administration, and management. We have over 45 years of experience working in the medical administration and billing industry.
We utilize proprietary accounts receivable protocols and revenue generation applications to provide our clients with the tools needed to boost revenue and improve services. Insurance verification, credentialing, ICD-10 support, and increased Medicare reimbursement are just some of the areas we can focus on for your business. Give us a call at 508-946-1665 to schedule an appointment or to receive more information about MD Pro Solutions.