How to Improve Account Management Skills at Busy ENT Practice

Account Management Improvement for ENT PracticesThe most successful medical practices put a lot of emphasis on improving ENT account management to provide better customer service and care to their patients. Everything from clinical coding optimization to insurance verification can improve account management and create a well-run system. The more you can do as an administrator or office manager to provide your team with the tools they need to succeed; the smoother everything will run on a day-to-day basis.

Everyday tasks, such as setting appointments, making phone calls, submitting claims, and collecting payments, should be done in a well-planned and focused manner. Our goal as a healthcare consultant program that specializes in Otolaryngology clients is to provide you with the resources, information, education, and support required to take your ENT account management to the next level. The more we can do to help you in the office, the easier it will be for you to stay focused on providing quality care to your patients.

Outsourcing Billing ENT Services

One option that some of our clients take is to outsource billing services. This can be an ongoing opportunity to move the billing end of things out of your office on a permanent basis or as a temporary solution while your team undergoes training and education to improve their skills. At MD Pro Solutions, we provide a no-pressure option for outsourcing billing ENT services. We won’t pressure you to switch your billing software or make a permanent change to outsourcing solutions. In fact, we will help you to regain control over your billing department and assist you in moving everything back in-house when you are ready.

Our entire team of consultants, account management specialists, and billing experts is trained in Otolaryngology management, billing, and coding. We work with your existing billing team and office to ensure that you are working as effectively and efficiently as possible. We begin by performing a complete evaluation of your current methods, techniques, and system to suggest options and services that might help you make marked improvements in the area of ENT account management and billing. Our goal is to help you maximize your earning potential while reducing the amount of time spent on clinical coding optimization and collections.

Get Your Billing Department Up-to-Date

Do you have concerns that your billing department might be falling behind or that there may be issues with proper coding and claims submissions? New changes that have been made to the healthcare industry concerning billing requirements and clinical coding optimization have made account management even more complicated. Our team can provide your employees with the education and training updates that they need to more accurately and effectively meet the new federal regulations and industry requirements. The goal is to work one-on-one with your staff so they can navigate all of these critical changes.

Our professional consultancy service can help you:

  • provide accurate claims submissions
  • increase workflow for timely medical billing services
  • boost revenue and payments from third-party payers and patients
  • save your practice or clinic time and money
  • improve account management across the board

Tools That We Use for ENT Account Management

The best way to stay in control of your clinical coding optimization and other billing services is to submit to regular updates of training for front office staff and your billing department. In some situations, outsourcing billing ENT services is the best option; however, we will work with you if you want to keep everything in-house. We perform a complete analysis and update of all medical billing codes, review all forms and systems currently being used at your office. We can also perform ongoing scheduled account reviews for continued efforts to improve account management.

When you use our methods for ENT account management and billing, you can increase receipts through charge capture and coding help, along with no-show rates and fraud prevention efforts. We can provide a series of offside audits performed by a professional, licensed CPA to help you spot issues before they become liabilities. The ever-expanding healthcare industry regulations and requirements require practices like yours to take precautions to ensure that the billing department is running as efficiently as possible. We can provide you with complete account management services designed specifically for your needs, designed with Otolaryngology clients in mind.

For more information about MD Pro Solutions and our ENT account management services, give us a call at 508-946-1665. Our team of highly trained and experienced consultants will start by providing you with a comprehensive review and analysis of your current situation to improve account management across the board. Call today for a FREE estimate or to learn more about all of the services that we offer.