ENT Account Management TrendsThe best way to keep your account management under control is to have a well-planned and well-run system in place. The day-to-day tasks of running an ENT practice or clinic can sometimes cause you to get behind, delaying essential duties, such as taking care of insurance verification ahead of appointments or forgetting to submit claims to insurance payers. Online coding help and other support are necessary to help keep your in-house Otolaryngology billing system working effectively. Professional healthcare consulting services can also be extremely beneficial, helping busy practices to stay on top of account management duties and stay focused on providing quality care to patients.

Creating Happy and Satisfied Patients

If your goal is to build your reputation and grow your business in the local area or region, the best way to do this is by creating happy and satisfied patients. Patients who are pleased with the services that they get from their Ear Nose and Throat doctor will tell family and friends about their experience. Word of mouth advertising and positive referrals are worth much more than a well-placed billboard or television ad. Regular reviews of procedures, forms, and patient data can help you to stay ahead of the curve and prevent situations from happening that could result in an unhappy patient. However, new changes to the medical billing industry have made it difficult for the average ENT practice or clinic to keep up with those daily account management tasks.

Our team of highly trained and experienced ENT medical billing and account management specialists can work with you and your team to ensure that everyone is working as effectively and efficiently as possible. Our mission is to help you maximize your earning potential, create happy and satisfied patients, protect your business, and assist you with growth in the local market. We can provide your staff with regular training and education updates, as well as online coding help and support. Our professional healthcare consulting services are designed to prevent small issues from becoming big problems and assist you in streamlining all of your efforts so you will have more time to focus on your patients.

Paying for Healthcare

A recent study revealed that today’s patients aren’t just frustrated by rising costs in the healthcare industry; they are having issues with outdated methods used for making payments. In fact, some patients are so upset by antiquated payment options that they are switching healthcare providers just for simplified methods. The study showed that more than seventy percent of patients wanted the option to pay for all medical bills in one place via a single payment system and eighty percent stated that they would want to pay via secure mobile devices. Sixty-five percent of those surveyed showed an interest in downloading a mobile app that could be used for healthcare bill pay.

What type of billing options do you offer to your patients? Do you have a web portal that patients can use to pay for services online? Do you have access to a mobile app that can be used to make healthcare payments? Healthcare consulting services can work with you to develop new methods for insurance verification, account management, and even billing and coding solutions to help you offer your patients the options they prefer for making payments. Make sure to speak with one of our team members about your account management needs or requests made by patients for easier payments and billing options. We can also help you to increase receipts through charge capture, coding help, and no show rates for patients.

What You Can Do

Today’s healthcare economics require ENT practices and clinics to run more efficiently than ever. Our team can provide you with a complete account management review and consultation that will help you to spot areas that need work. We have worked with both small and large operations, specifically assisting clients who work in the field of Otolaryngology. We have a variety of healthcare consulting services and training programs with online coding help and improved methods for insurance verification to help you maximize the return on your investment. To learn more about our account management services or to schedule an appointment for a FREE initial evaluation, give us a call at 508-946-1665.