One of the things that they hammer into you during medical school is to avoid outsourcing medical billing services. What is the reason for that? No one really knows. There’s a lot of discussion about “maintaining control” over your books and avoiding potential liabilities due to improper code applications and claims submissions, but the truth is that when a practice decides to outsource ENT billing, they see it is quite the opposite. Instead of losing control over your medical billing system and claims process, you gain control by shifting the responsibility to a professional service. If you do your due diligence and choose a reputable company that can provide you with top-notch ENT billing and coding services, you won’t have to worry about quality or quantity. The majority of our clients see an increase in revenue after working with MD Pro Solutions for just a year of about ten percent or more.
Reason #1 – Employee Issues
Perhaps the most significant complication with in-house ENT billing and coding is recruiting, hiring, and maintaining qualified staff to take care of your medical billing system process. Employee turnover can set back your billing process by weeks or months. A bad run of the flu can account for lost days or weeks of processing. Ensuring that your staff is up-to-date on the latest coding requirements and industry regulations can be costly and time-consuming. Even if you have a great team working for you currently, a small shift in outsourcing medical billing services and moving those individuals to other areas where they can be more productive will be a definite win.
Reason #2 – Financial
While you might think that it would cost more to outsource ENT billing to a third-party service, the truth is that you can save a lot of money upfront and throughout your working relationship with our team. Your expenses are no longer fixed according to the overhead associated with hiring and maintaining an in-house billing department, which can include employee salary and benefits, training and support, the cost for computers and software, and financial investments into office supplies, peripherals, furniture, workstations, and other associated items. Instead, your expenses are variable based on the percentage of collections paid for the billing service. Outsourcing provides a visible correlation between the collections and the cost for those services.
Reason #3 – Useful Information
When you work with a company like MD Pro Solutions that specializes in working with Ear Nose and Throat physicians, practices, and clinics, you gain additional data and information that can be used to your advantage. We provide our clients with a comprehensive review of their entire medical billing solution to ensure that they are taking advantage of all the associated benefits. We also provide detailed monthly reports and client support that is designed to improve management decisions through better information. You can keep your current medical billing software – we won’t pressure you to make a change. Our goal is to help you implement new practices and procedures to boost morale, increase productivity, and reduce paperwork for your entire staff.
Reason #4 – Better Preparation
Do you remember what happened during the transition between ICD-9 and ICD-10? So many practices, clinics, and hospitals were caught off-guard, underestimating the importance of providing adequate training and support for their in-house medical billing system. ENT billing and coding is a lot more specific than many other specialties or types of medical practices, so it pays to work with a team that has many years of experience focusing on your unique needs and requirements. Outsourcing medical billing services can help to ensure that you and your team are properly prepared and ready for just about anything new that the healthcare industry can throw at you. Whether that means changes to ENT billing and coding or new requirements for medical billing system processes, when you outsource ENT billing you gain the ability to stay on track with claims submissions and processing without missing a beat.
Reason #5 – Bulletproof Protection
Working with a professional service to outsource ENT billing and coding means having an expert advocate in case of an audit from a payer. While payer’s audits happen to every practice and clinic from time to time, our team can help you through it by providing all necessary documentation without delay. It just makes good business sense to invest in outsourcing medical billing services to a professional organization whose only focus is to process your ENT billing and coding each day and ensure that collections are received in a timely manner.
Are you interested in learning more about outsourcing medical billing services or working with a professional healthcare consultant at MD Pro Solutions? Give us a call at 508-946-1665 to speak with one of our agents about your questions, concerns, and issues surrounding ENT billing and coding. We also provide a wide range of services for training, education, support, account management, auditing and reviews, as well as credentialing and recredentialing services for Otolaryngology practices and clinics nationwide.