ENT Account Management Support to Enhance Patient Services

While it might not sound as though one has to do with the other, the better you manage Otolaryngology billing and coding within your practice, the more likely you will be to make significant improvements to enhance patient services. An ENT practice should be like a well-oiled and properly maintained machine. ENT account management starts with having the patient fill out all of the necessary forms and ends with successful medical billing system procedures. If everything is done correctly from the moment the patient makes the appointment, everything from there forward will be streamlined and more efficient. Studies show that the more professional and competent your front desk staff and billing department are, the happier your patients will be concerning the services they receive.

Timely Services

If your back of house team is disorganized, the front of house will be a mess as well. Patients appreciate knowing that the services they receive from your practice will be delivered promptly. That means when they show up for appointments, they aren’t waiting around, wasting time unnecessarily. Proper scheduling is essential, but so is streamlining the procedures that must be completed before a patient can be seen. Taking a medical history, insurance information, provider verification, receipt of co-payments and deductibles, pre-appointment vitals, and anything else that is necessary should occur swiftly and professionally without missing a beat. However, many practices have developed everyday habits that prevent them from doing this successfully.

MD Pro Solutions offers a wide range of services designed to help practice managers and physicians improve ENT account management and patient services. We can identify the issues that you are experiencing within your current office procedures and help you find new ways to enhance patient services by making improvements across the board. In addition, your Otolaryngology billing and coding will also be more successful, as the entire staff will be more aware of the data that is required for proper claims submission. This helps patients even further by making sure that diagnoses and treatments are properly coded for expedited payment from insurance companies and other third-party payers.

Focus on Billing

The medical billing system that you use has a lot to do with the quality of services that you offer to your patients, as well as to the success of ENT account management across the board. When you hire MD Pro Solutions to help you enhance patient services and improve your Otolaryngology billing and coding, we provide you with all of the information you need to ensure that you are using your current software and program to its full potential. While we won’t pressure you to switch to a different medical billing system, we will suggest the latest financial tools and work with you and your team to discuss ways to improve your current billing software experience through education, training, and ongoing support.

It is possible to reduce the amount of time that is spent each day on collecting account receivables, processing claims, and being concerned about cash flow. Some clients prefer to switch to a third-party outsourced service, while others maintain their existing in-house billing operation. Whatever you prefer, our insight and consulting services will help you to implement new practices, increase productivity, reduce paperwork and time-wasting activities for your staff, and help to enhance patient services. The less you focus on ENT account management and billing services, the more time you will have to provide excellent patient services and care.

Why Choose MD Pro Solutions

Founded by a group of practice administrators and medical practitioners who also specialize in the area of Ear Nose and Throat (ENT) practices, our team is able to understand your needs and develop solutions for medical billing and administrative services because we have lived it our selves. We recognize that the best way to be successful in the complicated realm of Otolaryngology billing and coding is to stay on top of education training. We work with every member of your team to ensure a firm grasp of the medical insurance industry, as well as the most effective and efficient policies and procedures for ENT account management.

Through our many years of experience, we know that there is no such thing as a one-size-fits-all solution, not even for practices and clinics who work in the same specialized field. We create a custom approach to help our clients improve account management and enhance patient services, according to their unique needs and requirements. We work to ensure that every aspect of your practice is working to its full potential to help you to be even more successful both now and in the future. Give us a call at 508-946-1665 to speak with one of our consultants about your needs or to learn more about our services.