The quality of work that your medical billing and office management staff produces on a regular basis ties in directly with the level of patient care delivered by your entire team. Studies show that education and training for staff for more professional medical billing can significantly improve patient satisfaction and ensure a more positive experience for everyone involved. Plastic surgery practice training can help to eliminate time-wasting behaviors and methods to ensure more time is available for serving patients. Everyone from the front desk staff on back to billing and administration requires a basic understanding of how billing and coding works so they can support these efforts to ensure a steady flow of income for the greater good of the practice.
Every Member of the Team Contributes
With more than 45 years of experience working in the medical administration and billing industry, MD Pro Solutions utilizes proprietary accounts receivable protocols and revenue generation applications to support our clients. Professional medical billing requires ongoing training to keep up with all of the changes that occur within the healthcare industry and support to ensure that all members of the staff have a solid understanding of what is expected. Education and training for staff does not end with the medical billing and office management departments. It should be extended to the front desk staff and anyone who works with the patients when they call for appointments or come into the office.
Studies show that tiny mistakes can result in rejected or denied claims. A simple misspelling of a patient’s name, wrong date of birth, or outdated subscriber information can cause lengthy delays. Keeping a steady cash flow is part of running any type of business, and a medical practice is no different. Our team has extensive experience working with ENT, Ortho, and plastic surgery practice training and support. We know what these specialists require when it comes to medical billing and coding, so we are able to share the secret to our success with our clients. Most of the practices that we work with can improve the success of their billing procedures and increase revenues by at least ten percent in just the first year alone.
Ongoing Communications and Audits
Another way that we help clients in addition to education and training for staff, is by providing comprehensive reports and conducting audits to ensure that professional medical billing is working to its full potential. Whether you choose to outsource medical billing and office management with MD Pro Solutions or prefer to offer training and support to keep billing in-house, our regular communications are designed to assist in customer satisfaction. Our standard and custom reports are created with the goal of providing specific information about the status of your practice’s account management on-demand.
It is crucial to know that our consulting services may be limited by the software system that you currently use. While we make it a rule to never pressure our clients into changing their medical billing software, there may be some reports and insights that we are unable to provide because of the way that the system works. Our goal is to offer easy-to-read reports that contain useful data that can be applied when making management and expansion decisions in the future. We want you to have the information you require without adding any additional burdens to your already busy schedule. Our mission is to ensure that our clients have more time to focus on quality patient care while spending less time worrying about the medical billing process.
Get a FREE Billing Review
If you are interested in learning more about plastic surgery practice training, education, and support, contact our team toll-free by calling 1-800-853-8110. We can answer any questions that you might have about our services designed to improve medical billing and office management or help you get started with a FREE billing review. At MD Pro Solutions, we have a wide range of programs designed to provide professional education and training for staff. We specialize in working with Ear Nose and Throat (ENT), Orthopedic (Ortho), and Plastic Surgery practice training. We have two locations to help us serve you better. Call today to find out more about signing up for our healthcare consulting services.