Processing insurance claims for a busy Ear Nose and Throat (ENT) practice or clinic can be overwhelming at times. Especially with all of the changes and issues surrounding the medical industry in recent years. The migration from ICD-9 to ICD-10 caught many practices off-guard, resulting in loss of income, delayed payments, and rejected claims due to significant billing errors. Otolaryngology management billing and coding should include a combination of training and support to ensure that each member of your staff is working up to their full potential and is up-to-date on the latest industry requirements. ENT billing and coding can be outsourced, but training and education are essential for those who want to keep it in-house. MD Pro Solutions offers a wide range of services, including education and support for clinical coding optimization and reviews to ensure that the correct codes are being used to improve results significantly.

Do You Need a Billing Review?

One of the best methods for determining the state of your ENT billing and coding services is to perform a comprehensive billing review. Do you know your days in accounts receivable (AR) and how much of your AR is greater than 90 days? Are all payments at your practice posted within 24 hours of receipt, and are all charges billed out within 48 hours? Is your office performing a daily cash reconciliation, and are you submitting appeals on a weekly basis? These are all questions that you should ask if you are considering a billing review for Otolaryngology management billing and coding. At MD Pro Solutions, we offer our new clients a FREE billing review. This helps them to see the areas where they need the most support, such as clinical coding optimization or improving collection rates and tracking no-show rates to maximize revenue.

If you feel overwhelmed or feel that you are behind on processing insurance claims, but aren’t sure how bad it might be, consider taking our self-check test online for Billing 101. Sometimes answering the tough questions is the best way to figure out what you need and how to achieve your goals. Our team can assist you by providing support, training, and ongoing education to get you up-to-date and keep you on track. Monthly performance benchmarks, reports, and other tracking tools can be used to ensure that you don’t fall behind on your ENT billing and coding services again. Online support and phone help can provide the resources your staff needs to avoid billing mishaps and rejected claims. So, whether you have a dedicated in-house billing team or if your staff takes care of billing a couple of times a week after helping patients, MD Pro Solutions can help you streamline your efforts and protect your business.

Other Supportive Services

In addition to providing training, education, and ongoing support for ENT billing and coding, our team can also offer supportive services in other areas. Credentialing and recredentialing for every provider in your office to ensure that you are processing insurance claims correctly with each third-party payer is essential. We also offer a 90-day global surgery calendar and support for surgical and billing calendars to help you stay on top of every crucial task. Clinical coding optimization starts the moment a patient calls to make an appointment and should continue all the way through to processing insurance claims. Training your front desk staff to obtain insurance information, receive co-pay and deductible payments, enforce no-show fees, and maintain documentation of collected data is critical to the success of your practice. When each department knows its responsibilities and how their work impacts the practice as a whole, most employees will be more dedicated to getting the job done right.

Auditing, reports, and other billing management support counseling and training can also be provided to ensure that every member of your staff is working to their full potential. Reporting and communications, along with specific off-side CPA auditing services, can help to ensure that your practice stays on track and continues working effectively and efficiently to protect your business. At MD Pro Solutions, we provide total transparency and form a strategic partnership with our clients to achieve improved results. We offer a true partnership with a team that has extensive medical management backgrounds and work as certified coders. Productivity benchmarks, revenue enhancement strategies, and other proven methods can be employed to offer a unique approach to billing and collection to get the best possible results. If you are interested in getting a FREE billing review or would like to learn more about our training, education, and support services for ENT billing and coding, give us a call toll-free at 1-800-853-8110.